#1) Get to know your Partner
Remember, you and your wish-granting partner are in this together. You are a TEAM, so spend some time getting to know each other before you connect with your wish family. Whether it’s a short phone call, an introductory email or an in-person meeting, it is important for you to have a sense of who your wish-granting partner is before the first wish visit! And don’t be afraid to lean on each other for support throughout the wish process; be understanding of each other’s time and communicate consistently.
After all, “Teamwork makes the dream work!”
#2) Go in with a Plan, but be Flexible
As we all know, no matter how much you plan, you can’t control everything. This is especially true when it comes to wishes. Wish kids and their families deal with the unexpected every day and as their wish granters, they look to you to provide support during these turbulent times.
This is not to say that you don’t need a plan; it’s always best to have a map to guide you and your wish family through the wish process! BUT, if the date of their wish has to change because of a medical concern, or something goes wrong with the wish reveal party, stay calm and go with the flow.
Figure out plan B (or C…or D…) and continue to move forward.
#3) Use your Resources
You don’t have to go it alone! Your wish coordinators are here to answer your questions when uncertainties arise and have access to resources that can add a touch of magic to a wish! Communicate with your wish coordinators regularly to receive their valuable input; it can make all the difference!
Tap into these additional resources:
- Make-A-Wish Hawaii Office Toy Closet: If you’re looking for a small gift to bring your wish kid and his/her siblings, remember that our toy closet is open to all of you!
- University of Hawaii Maui College Toy Closet: We also have a Make-A-Wish Hawaii toy closet at UH Maui College. Stop by the library and check it out!
- Disney Wish Task Force: If you have a Disney wish and need some ideas, our “Disney Wish Task Force” can help make it extra special. These Disney fanatics know it all! Email Glenn if you need some support!
#4) Tap into your Creativity
Think outside the box; after all, this is a WISH! We encourage you to share your fun over-the-top ideas! Ask yourself… What would make this wish unforgettable? Many times, the answer is in the details. The perfect cake, the perfect gift or the perfect moment can fill a heart with joy! We recommend creating a Pinterest board to map out some cool ideas. We also encourage you to spend your icebreaker gift money on an experience like mini golf, eating ice cream, or going bowling instead of a buying a toy. Or, teach your wish kid about something that they are passionate about; just like Glenn did when he taught his wish kid SJ how to do a Haka.
#5) Build a Relationship
This is the most important piece of advice we give to wish granters. You are volunteers for a reason; you believe in the power of a wish and you want to be a part of this magical experience that gives families hope, so build a relationship with the families – get to know them! Ask them about work, school or hobbies. You might discover a new way to enhance their wish experience. You are their support system and they care that you care!